1 Introduction

This statement is intended to inform you about how we use personal information we collect in connection with the provision of our services and products, including your visit to our website and social media.

This statement applies to personal information that we already hold or may collect in the future.

The processing of your personal data is subject to the data protection laws applicable in Switzerland, in particular the Federal Data Protection Act of September 25, 2020, which came into force on September 1, 2023 (DSG).

Personal data refers to all information that relates to an identified or identifiable natural person (hereinafter “data”). This includes in particular information such as name, address, telephone number, email address, IP address and information that is used to identify devices.

2. Person responsible for processing your data

Responsible for processing your data is:

This is a placeholder and won't appear on the live site.+41 31 312 10 01 Broadway New York NY US 10036

3. Categories of data processed

When you contact us, whether by telephone, through our website or on social media, you provide us with certain information that we collect. This data may include:

The data exchanged as part of your communication with us may include, for example, name, delivery and billing address, telephone number, email address, date of birth, marital status, language, payment information, user name, customer number and password. This information is collected when you communicate with us by post, telephone, email, through our website or on social networks.

Data resulting from your visit to our website or use of our services includes, among other things, your IP address, identification data of the device used, connection data such as time, date, browser type and operating system, pages viewed, your ratings and comments and your input in dialog boxes and cookies. This data, in conjunction with cookies, allows us to understand your usage behavior on our website and services and is used to identify your interests. This helps to continually improve our website, services and the targeting of our advertising activities.

Data resulting from the creation of business offers and contracts with us includes information such as the type of contract, its date, its duration, the products or services selected and specific details of execution.

4. Use of your data

Depending on the different categories of personal data, they may be used for the following purposes:

Creation of business proposals; Conclusion, execution and processing of contracts with our customers; Operation, maintenance and optimization of our services and products, including our website; Management of users of our services and products, including for identification and security purposes; Improvement and development of our services and products, including ours Website ;Managing and maintaining our customer relationships, including promotions, advertising and personalized offers ;Complying with applicable laws and regulationsComplying with government requests or legal obligations."

5. Disclosure of data to third parties

5.1 Contractors, partners and subcontractors

We may share personal information with the following parties:

Our employeesThird party service providers (such as trustees, banking institutions, media agencies, legal advisors, etc.)Partner companies (for example, to integrate and offer new services or products)Data processors (such as hosting services, application managers, domain name managers, etc.)."

Third parties with whom we share personal information are not authorized to use that information for any purposes or uses other than those described in this statement. However, if we integrate services or content from third parties into our website that allow you to interact directly with them (e.g. an online payment service), the data you enter will be passed on to these third parties for the processing and performance of the relevant services forwarded. Your data is then subject to the respective usage and data protection regulations of these third parties.

Provided legal requirements are met, third-party service providers, partner companies and processors who may receive personal data may be located in any country, including Switzerland, the countries of the European Economic Area (EEA) and the USA."

If personal data is transferred abroad (outside the European Union) to a country that does not have appropriate data protection legislation according to the list drawn up by the Federal Council.

In August 2023 you will be informed about which country it is and whether the data was disclosed within the framework of the contractual guarantees in accordance with Art. 16 Para. 2 DSG or the exceptions in accordance with Art. 17 DSG.

5.2 Forwarding to authorities

We may also need to disclose personal information to comply with a legal obligation or to respond to a request from an administrative or judicial authority.

6. Your Rights

Under the conditions of Art. 25 ff DSG you have the following rights in particular:

Right of access: You have the right at any time to know in particular which personal data is being processed as such.

Right to information: You have the right to be informed about how your data is used. This statement and any other information is intended to provide this information.

Right to withdraw consent: If data is processed on the basis of consent, this can be withdrawn at any time.

Right to object to processing: You have the right to object to the processing of your data at any time.

Right to rectification: You have the right to have incorrect data corrected and incomplete data completed.

Right to restriction of processing: Unless otherwise provided by law, you can request that the processing of your data be restricted.

Right to deletion/deletion: You have the right to request deletion or removal of your personal data, unless a legal basis or legitimate interest requires or allows us to retain certain data.

Right to hand over or transfer data: You have the right to request that your data be handed over or transferred in a commonly used electronic format that allows re-use if the processing of the data is automated, based on consent or in direct connection with the Conclusion or fulfillment of a contract takes place.

We reserve the right to limit the rights listed above to the extent permitted by law.

Subject to the exceptions provided for by law, the exercise of these rights is free of charge.

Requests to exercise your rights should be sent to the address above (see point 2 above)."

7. Duration of data storage

We retain your information for as long as necessary to achieve the purposes for which it was collected.

Some data is subject to legal retention requirements of ten years or longer, which we comply with.

In addition, certain data, in particular contract data, may be retained at least for the duration of the applicable limitation periods in order to assert our rights.

In contrast, certain data generated as part of the use of our services (e.g. cookies) are deleted much earlier as soon as their processing is no longer relevant in view of the purposes for which they were collected.

Anonymized data may be retained for a longer period of time. It should be noted that, unless there is an express contractual agreement, we are not obliged to keep your data for a specific period of time.

8. Security of data

In accordance with applicable law, we use appropriate organizational and technical security measures to protect your data from accidental or intentional manipulation, loss or total or partial destruction or unauthorized access by third parties. Our security measures are continually adapted and improved as technology advances.

9.        Cookies 

10. Effective Date

This statement was updated on September 25, 2023.

Copyright © 2023 - ZIP.ch SA